How do I set a deposit limit on kn88?

After logging in, go to "Account Settings" or the "Responsible Gaming" section. From there, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period.

Can I reopen my account after self-exclusion?

Account access is not possible while self-exclusion is active. To reactivate your account after the set period has ended, you will need to contact the support team. Accounts will not be reinstated until the minimum cooling-off period has passed.

How will kn88 know if I am under 18?

A date of birth is required at registration. In cases of doubt, the KYC verification process may request a national ID or birth certificate. Accounts will not be approved if age cannot be confirmed.

Can I get professional help for gaming addiction?

Yes. kn88's support team can help connect you with professional gaming addiction specialists and counselors. Reach out via live chat or email.

Will I get my balance back if I self-exclude?

You will have the opportunity to withdraw your balance before activating self-exclusion. No deposits or withdrawals are possible while self-exclusion is active. Once the period ends, you can access your balance by contacting support.

Is there any charge for using the responsible gaming tools?

Not at all. All of kn88's responsible gaming tools — deposit limits, time limits, cooling-off, and self-exclusion — are completely free to use. They exist to protect you, not to generate profit.

kn88 | Responsible Gaming — Play Safe and Stay in Control

Our Protection Measures

At kn88 Responsible Gaming Tools

We believe every player should have full control over their own gaming experience. That's why kn88 offers multiple effective player protection tools.

Set Deposit Limits

You can set your own maximum daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately, and any reduction applies right away.

Session Time Limit

Set a daily time limit for your play. Once that limit is reached, kn88 will automatically alert you to take a break and close your session if needed.

Voluntary Break (Cooling-Off)

You can take a voluntary break at any time, from 24 hours up to 6 weeks. Your account will be temporarily deactivated during this period.

Self-Exclusion Feature

If you feel gaming is getting out of control, you can activate a self-exclusion lasting anywhere from 6 months to 5 years. Your account will be fully locked for the entire duration.

Marketing Opt-Out

Once self-exclusion is activated, all kn88 marketing messages, promotions, and advertisements will stop being sent to you — without exception.

Expert Counseling Referral

If needed, the kn88 support team will help connect you with professional gambling addiction specialists.

1What Is Responsible Gaming
2Signs of a Problem
3Self-Assessment
4Set Your Limits
5Protection of Minors
6Where to Get Help
7Healthy Gaming Tips
8Common Questions

1. What Does Responsible Gaming Mean?

Responsible Gaming It means enjoying gaming as a form of entertainment — not as a financial solution or a way to manage stress. kn88- we want every player to enjoy gaming mindfully, responsibly, and with a positive mindset.

Online gaming has become a popular form of entertainment for millions of people in Bangladesh. But like any leisure activity, it can become harmful when it starts to negatively affect your daily life, family, and financial wellbeing.

kn88 believes that responsible gaming is not the player's responsibility alone — it is equally ours. That is why we have implemented tools and policies on our platform designed to give you a healthy and controlled gaming experience.

kn88 Core Values

Keep gaming for entertainment. Whether you win or lose, stay level-headed. Never exceed your set budget, and don't chase losses by playing more.

2. Signs of Problematic Gaming

Sometimes we don't realise that gaming is gradually slipping beyond our control. Watch out for these warning signs:

Feeling a persistent urge to keep playing in order to win back lost money.
Neglecting family, friends, or work because of gaming.
Spending beyond your set budget and hiding it from others.
Feeling restless, irritable, or anxious when not gaming.
Continuing to game by taking on debt or using other people's money.
Hiding the amount of time and money spent on gaming from family or friends.
Skipping sleep, meals, or daily responsibilities to game.
Feeling empty or low when not gaming.

Important Warning

If you identify with two or more of the signs above, please talk to someone you trust right away or reach out to kn88 Support.

3. Check Yourself — Self-Assessment

Ask yourself the following questions. If most of your answers are "Yes," then kn88- consider reaching out to our support services:

1 Have you spent more than your set budget on gaming?

2 Have you placed bigger bets trying to recover money you lost?

3 Have you tried to stop gaming but failed?

4 Have you hidden your gaming activity from family or friends?

5 Has gaming caused problems at work, in your studies, or in your relationships?

6 Do you feel restless or unhappy when you're not gaming?

7 Have you ever gamed with borrowed money or someone else's funds?

8 Is gaming starting to feel like your only source of enjoyment?

If you answered "Yes" to three or more questions, please kn88- use the self-exclusion or cooling-off feature, and seek professional help if needed.

4. Set Your Limits — On Your Own Terms

kn88- you're in control of your own gaming experience. Our platform gives you several ways to set your own limits:

Financial Limits

Set a maximum deposit amount for daily, weekly, and monthly limits. Changes take effect immediately once set.

Time Limits

Decide in advance how many hours per day or week you want to spend gaming. An automatic alert will notify you when the time is up.

Loss Limits

Gaming will automatically stop once you hit a set loss amount — protecting you before further losses occur.

Reality Check

At set intervals, kn88 will remind you how long you have been playing and how much you have lost or won.

Increasing Limits Is Not Easy

Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

5. Protection of Minors

kn88- services are strictly for adults aged 18 and above. Keeping minors away from gaming is a non-negotiable policy for us.

Age verification is mandatory at the time of registration.
In cases of doubt, the KYC process may request a national ID or birth certificate.
Any account found to belong to a minor is suspended immediately.
Keep your account locked with a PIN or password on shared family computers or devices.

Advice for Parents

If you suspect your child is using kn88 or any other gaming platform, have an open conversation with them and contact our support team if necessary.

6. Where to Get Help

Remember, asking for help is not a sign of weakness — it takes real courage. kn88- our support team is always here for you.

kn88 Support: Reach us anytime via live chat on the platform, 24/7.
Activate Self-Exclusion: You can activate this at any time from your Account Settings.
Take a Break: Activate a cooling-off period — give yourself time to step back and reset.
Let Your Family Know: Talking to someone you trust can often be the greatest support of all.

kn88 Support Email

For anything related to responsible gaming, contact our support team: [email protected]

7. Build Healthy Gaming Habits

Responsible gaming doesn't mean giving up gaming — it means enjoying it smarter. The tips below will help make your gaming experience healthier and more enjoyable:

Before you start, set a clear budget and time limit — and stick to both.
Never game with borrowed money or funds set aside for bills.
Do not chase your losses by placing bigger bets — it is a dangerous cycle.
Don't treat gaming as a source of income — it is entertainment only.
Take regular breaks — step away from the screen for at least 10 minutes every hour.
Make time for family, friends, and hobbies alongside gaming.
Do not use gaming as a way to cope with stress, loneliness, or depression.
Never game under the influence of alcohol or drugs.

Keep in Mind

If winning is a bonus, let the fun be the real goal. kn88- enjoy every moment, but always stay within your limits.

kn88- Responsible Gaming Keep It Fun, Keep It in Control